Hyatt Regency Houston Intercontinental Airport

I would to thank Sharon from the day shift and Raven & John on the night audit shift. They all went the extra mile to make my stay very comfortable. The kindness and professionalism displayed by these staff members was an indication they care for those who stayed at the Hyatt Regency. They were very maticulas in explaining the direction of the surrounding area, such as the nearest department stores and historical sites. They are considered in my eyes, second to none in the customer service branch.

Kumar at the reception was extremely helpful to us. On the day of our departure, we needed a few hours extra and a late checkout. Kumar suggested us this option during our check in time, which was a great help. The rooms were very comfortable.

The service, the hotel staff went above and beyond, thank you !! The hotel's Sam restaurant has wonderful service and the food was delicious . The front desk was just great and wonderful. Thank you for helping me to get the accessible shuttle to the airport.... I forgot your names but I truly believe that all of you are wonderful. Hopefully the hotel managment knows and acknowledge you !!! They should know good people are hard to find .

The hotel was extremely nice, the food was great morning & night. The staff was friendly and helpful. Everything was clean. Staff was working at all times.

Daily housekeeping was good. Extra blanket was appreciated. Breakfast buffet is better than most.